According to a 2014 survey conducted by Consumer Reports of their subscribers, independent auto repair shops came out on top when compared to dealership service for overall customer satisfaction, price, quality, the courteousness of the staff, and the work being completed as promised.
Independent repair shops and their mechanics are loyal to you, their customer, not a dealership or one specific manufacturer. They offer a variety of services on diverse makes and models of cars. They work hard to build relationships with their customers by providing honest work at lower prices vs dealership prices.
Finding a mechanic that you can trust is one of the most important factors when it comes to choosing a repair shop. At smaller independent repair shops, customers have the opportunity to meet directly with the mechanic who is going to perform the work on their car. A trustworthy mechanic is one that is always willing to take the time to explain the problem to you and show you proof that the repair work needs to be done.
Your local mechanic
Your local mechanic and independent auto shop should be up to date on the latest technology, repair methods, training procedures, and equipment. Before choosing a repair shop to work on your car, look for the mechanic's certification. A fairly reliable certification is by ASE, the National Institute of Automotive Service Excellence. Mechanics who have earned this certification have gone through knowledge and skill testing and must have 2 years of relevant experience.
Experienced mechanics that work at independent shops have an expertise and knowledge that comes from years of working on a variety of makes and models of cars, and they've had experience with difficult repair situations.
Serving all of San Diego
If you live in the San Diego area and are looking for a trustworthy independent repair shop, Transmasters Transmissions and Auto Care has been offering transmission repair and service, engine repair, scheduled maintenance and complete auto care in San Diego County and East County for more than 24 years.
Our transmission experts are not only proficient in transmission repair and service, but in all auto repair services, from performing general maintenance such as oil changes and tuneups to larger repair issues such as engine and brake repair, electrical, wiring, and electronics, and wheel balancing and alignments.
Having a mechanic you can trust is really important to your peace of mind when it comes to repairing your car. Our mechanics are ASE-certified, and we've built a reputation over the years for being able to solve even the most difficult of repair issues.
If you're looking for an affordable alternative to the high prices at your local dealership, stop in at our location in Miramar or visit our website to learn about our shop, what we do, and the car models that we service.