Weeks of driving a Dodge Magnum that shook & vibrated the faster and more frequently I accelerated finally came to end, after taking the car to TransMasters this week. Rather than simply continuing to wait for the problem to get worse (as I was so advised by the last place I went to), I was pleased to hear about an Auto Repair location that would not only test and inspect the vehicle thoroughly for issues, but would also go out of their way to keep customers informed & updated on what was found and what warranted an immediate fix. Sam displayed absolute trustworthiness as we spoke, both in person and over the phone-- and by the time the Magnum's repair work was finished (inner tie rods replaced, control arms restored and wheels realigned), I was shown firsthand what was done and experienced no further issues as I began driving it again! Regardless of how urgent the problem may or may not have been, it felt fantastic to know I could take my vehicle somewhere to be looked at with an honest eye, and with keen attention to detail. Not once did I feel brushed aside, or that my issue wasn't worth the effort to service. From the initial test drive to the final walkthrough of the repair process, my confidence in Sam and his fellow technicians only grew. Any stress I had from my previous driving trips as well as my last attempt at having the car checked is now gone, and if I encounter another problem at some point in the future, I know exactly who to go to!
Hello Jeremy, Thank you so much for the great Review and allowing us to work on your Dodge Magnum to Repair the Steering Tie Rod End. It's been a pleasure working with you and we look forward to do any automotive repair or maintenance. We are so glad to hear your great experience with us. - Sam
- Transmasters Auto Care - San Diego, CA