I started going to Transmasters in 2009, when my Suburban transmission failed. I have three cars, all of which are high mileage. Sam Muniraj, the owner, has since rebuilt or repaired two other transmissions, two engines, a differential, replaced various suspension parts, and performed several brake jobs. When I was looking for a transmission shop in 2009, I wanted a shop that was capable of doing their own repair work. I did not want to go to Shop X for transmission work, Shop Y for engine work, and Shop Z for everything else. I found Transmasters to be one of the few shops in Miramar area that is capable of doing complete drive train service and most other vehicle services. In working with Sam for almost 10 years now, I have found him to be competent, honest, and competitively priced. I’ve seen some shops routinely charge almost a 200% markup on the retail price of name-brand parts. Sam’s invoices include part numbers and sell prices, and you can see by analyzing the cost of premium parts from parts houses that his markup is reasonable. Since I drive older cars, Sam often notes multiple findings when I take them in for service. Often I can’t afford to do all the repairs at once. At times like this I not only ask Sam what is important to do, but why. I’ve found him to be fair and pragmatic in describing what needs to be done now, and what can be deferred. As an example, I recently brought him a car with an oil pan leak. When he checked out the car, he also found that the oil leak had severely damaged the engine mounts. I was inclined to authorize only engine mount replacement. Sam pointed out that if the oil leak was not repaired, the oil seeping onto new mounts would damage them in a short period of time. And, he noted, much of the effort spent getting to the mounts would be repeated if the oil leak were repaired separately, thus it would make sense to do both together. While I preferred not to spend the money, I concurred with his analysis, and agreed to have both the mounts and the oil leak repaired at the same time, thus saving me money down the road. In all, I appreciate Sam’s work ethic and the competencies of his shop. He's earned my trust, and I am happy to continue bringing my cars to him.
Hello Joe, Thank you for the outstanding feedback, It's always great to hear from our customer's feedback and we appreciate having your business with us. We are always happy to help our customers and make sure their automotive needs are taken care of. We look forward to seeing you next time
- Transmasters Auto Care - San Diego, CA