I first went to TransMasters about 4 years ago with a 1995 Ford Windstar with 137K, totally gone reverse gear. Sam informed me that this transmission model was only used in select Ford models and was known for problems after 100K miles. I had them install the new transmission and drove it until it DIED at 350K (NOT A TRANNY PROBLEM!) During this time I sent a friend with a PT Cruiser that had been into the DEALER 6 time in 4 years for tranmission problem without being fixed. Sam worked with this neighbor since she didn't have alot of money, and fixed her car right the FIRST time! This PT Cruiser has now traveled for San Diego to Boston 2 time without and problems. Recently I picked up a 1998 Windstar that (CLUNKED) from 1st to 2nd. Taking to to TRANSMASTERS Sam said that it needed to be opened up and looked at to figure out what the problem is. Well the presure disc was leaking and stripped out the gears, total rebuild. OK lets do it and 7 day later I got it back running fantastic. Yesterday my check engine light came on and the trans seamed sluggish, took it into Sam this morning. Said the CODE was O2 sensor not transmission, but instead of just leaving it at that and saving WE CAN CHARGE YOU for whatever, HE SAID I WILL HAVE MY TECH TAKE A LOOK AT IT for FREE!!!!!! Come to find out a hose to the EGR was loose, easy fix and the check engine light is off. I don't know what else anyone would look for in a TRANMISSION shop. They have treated me right, and I will send everyone I can there.